Position Overview: The United States Probation & Court Services Office for the Western District of North Carolina is recruiting for an Operations Supervisor (Clerical). This position will be stationed in the Charlotte office and will supervise the clerical staff for the district. This is not a law enforcement officer position and the duties are supervisory / clerical in nature.
The Operations Supervisor coordinates the workload of the Probation Administrative Assistants in the district and ensures the quality of their work. This position is responsible for training, overseeing, and reviewing the work performed by the Probation Administrative Assistants. The incumbent will function as a procedural resource in the district and as such, maintains expertise in PACTS, office policies, and procedures. This position may be required to back up staff in their absence and perform various administrative support duties as necessary.